Freight and Payment Information

Freight Terms

Applicable freight shall be assessed and added to invoices. It will be taxed or not taxedas per applicable laws.

Our preferred freight carrier is UPS. Next day and 2nd day air options are only available by contacting us.

Orders over $500.00 will receive free shipping within the continental US.

SHIPPING ERRORS / DAMAGED SHIPMENTS

Ostomy Now is a Free on Board (FOB) facility. Only approved packages are released for shipment; merchandise leaves the facility in good order. Once the loading activities are complete, the risks of the goods are passed on from the seller to the buyer. You must contact the
transportation carrier for any claims for damage, defacement, or loss.

PAYMENT TERMS

In consideration of Ostomy Now extending credit to the applicant named above and other good and valuable considerations, the sufficiency of which is hereby acknowledged, the applicant agrees that all charges shall be satisfied in 2% net 30 or according to the terms set forth on the invoice. No other terms are allowed or implied unless specified in writing and signed by both parties. Forms of payment are credit card, EFT, or by check. Ostomy Now reserves the right, at its sole discretion, to change payment terms (including cash upon delivery) or limit total credit in lieu there has been a unfortunate change in the Applicant’s financial condition or any unsatisfactory payment performance; or customer ceases to meet Ostomy Now’s credit requirements or Ostomy Now determines that the Applicant is likely to cease meeting such requirements. Upon the occurrence of any of the above specified events and / or others not specifically mentioned, Ostomy Now further shall be entitled to suspend or discontinue the shipment of any orders to the Applicant.

SALES TAX

Sales tax will be assessed and added to invoices as per the law unless the Applicant furnishes Ostomy Now with proof as required by the Applicant’s state, that they are in fact exempt from paying sales tax.

PRICING DISPUTES

The applicant has 15 days from the date of said invoice to notify Ostomy Now in writing of any errors in pricing. The parties shall then work together toward an amicable agreement to resolve the issue.

ADDITIONAL FEES

In the event the payment is not received by the due date as stated on the invoice, a penalty of .75% will be imposed for EACH SEMI-MONTHLY STATEMENT PERIOD (or 1.5% per monthly statement period), that the invoice is past due. (18% per annum). Ostomy Now will issue a separate charge of $25.00 per occurrence, on all payments returned for nonsufficient funds (NSF) or uncollected funds. The applicant agrees to pay for all purchases, fees and other charges incurred by applicant or an authorized user on any account of applicant, including penalties on past due amounts at the highest rate permitted by law.

The consumer is responsible for all additional taxes, duty, and customs fees for international shipments.

APPLICABLE LAW

If this account is turned over for collection, the applicant agrees to pay all costs of collection, including reasonable attorney fees and court costs, whether suit is brought or not. Applicant and Creditor acknowledge that this agreement is entered into in the State of Florida and shall be governed by the laws of the State of Florida. Exclusive venue and jurisdiction for any suit or action arising under this payment schedule, credit application or related document shall be in the Circuit Court of Sarasota County, Florida. Any other jurisdiction and venue is expressly waived by both parties.